About us What We Do First Stop Darlington has a long history of building relationships with the people who walk through our door, indeed it is the key to the many successes that we have witnessed and proudly played a part in for those who were struggling with life impacting issues. There are a multitude of difficulties that can occur in life that may lead to someone stumbling and being unable to get back up by themselves. We all need help from time to time to help us see the wood through the trees, to separate the problem from the emotions it stirs within us. We are here to help you find your way when the trail has disappeared, sharing a problem with someone who is not emotionally involved but who can express empathy and give you options and the pro's and con's for you to choose your own solution is about helping you find control again and puts you back in charge of your life goals. People come to us for a vast range of topics and we will help you prioritise, understand your options, refer you to a specialist if that is required, support you to challenge or question decision makers, ensure you understand what is required from your tenancy or other legal documents such as; Benefits contract, utilities, repayment agreements,etc. Our goal is to help you achieve independence and to be free to follow your aspirations. No appointment needed, just pop down to the centre and someone will be there to listen.